FAQ / Contact Us
- How can I download a demo application or sample lists?
- What is Shopping Cart Security Our shopping cart system is 256 bit encrypted on hosted with a preeminent shopping cart installation. Order with peace of mind
- Can I download my order from the list after I place my order? YES, after you place an order, you will receive an email link to retrieve your business listing data. No need to wait for mails, you will have your lists in minutes.
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I see an error message when downloading the software when using IE, 11/10 or System 7 Due to additional security Microsoft added with 11/10/7, users may encounter an error message when downloading their order. Please configure Internet Explorer to "allow incoming connections" from our website. You can also use an alternative browser, such as Firefox.
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How do I export data?
1. Find the information you want to export by first using our "Easy Search" option (at the top of the program menu) or click on our more specific "Simple Search" button on the main screen.
2. Once the results are found, click on the "Export_tab" button on the main screen.
3. You will see a dialog box appear. Here you can choose the location where you want to save the results. Name the file (for example, "export") and select the appropriate file extension (for example, comma separated value - csv) and click Save. Choose the Excel file option if you want to open the data within that program.
Now the file can be opened with Microsoft Excel or Access or Word. Open the appropriate program and click File / Open, then select the "export" file you just created. -
ADVANCED Export Option
1. Find the information you want to export first by clicking on Find
2. Once you get the results you want, go to FILE/ then select "EXPORT RECORDS"
3. Choose the location where you want to save the results, (eg desktop). Name the file (eg export) then select the appropriate file extension (eg csv or excel). If you want to view the data in Excel, click on Excel as the file extension.
4. The database program will prompt you for a field order to specify in the export window. This is where you can choose the fields you want to export for each list eg. Contact, Company, Postal Code.
5. Click EXPORT
Now the file can be opened with Microsoft Word, Excel or Access.
How do I print mailing labels?
We have provided you with 1 Avery label format, Avery 5160, if you want to print on other labels, first export the data, then open the data in Microsoft Word. Third, follow the link below, Avery has provided you with free templates to use for mailing: http://www.avery.com/
Find Multiple SIC Codes in Search Mode
1.Click on the button called "SEARCH", you will now be in search mode3.enter the second sic code, eg 1611, then click on ADD REQUEST button,4.Once you have entered all the SIC codes, press "Enter" on your keyboard Searching for all data in a field1.Click on the button called SEARCH, you will now be in search mode3.enter the symbol * , which is shift-8 on your keyboard
4.press enter, and it will find all data in the email field, you can do the same using any other field, eg company
2.go to any field, for example the "email"
*you must click on the "ADD REQUEST" button after each sic code entered;
enter the third sic code eg 2515 etc
2.enter the first sic code, eg 1542, then click ADD REQUEST,
1.Click on the button called "SEARCH", you will now be in search mode3.enter the second sic code, eg 1611, then click on ADD REQUEST button,4.Once you have entered all the SIC codes, press "Enter" on your keyboard Searching for all data in a field1.Click on the button called SEARCH, you will now be in search mode3.enter the symbol * , which is shift-8 on your keyboard
4.press enter, and it will find all data in the email field, you can do the same using any other field, eg company
2.go to any field, for example the "email"
*you must click on the "ADD REQUEST" button after each sic code entered;
enter the third sic code eg 2515 etc
2.enter the first sic code, eg 1542, then click ADD REQUEST,
Help- assistance
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If you have any questions, please feel free to reach out to us by filling in the form below.
InfoDB.ca , 3551 St Charles Blvd N #408, Kirkland, QC, H9H3C4